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BlackBerry® Software |
BlackBerry software manages the link between your BlackBerry smartphone, your email and other corporate applications. Choose from BlackBerry® Enterprise Server or BlackBerry® Enterprise Server Express, designed for mid to large organizations.
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BlackBerry Enterprise Server
With BlackBerry Enterprise Server software, your employees can access their Microsoft® Exchange, IBM® Lotus® Domino® or Novell® GroupWise® email on-the-go on their BlackBerry smartphone. They’ll also have access to calendar, contacts, tasks, notes, instant messaging, as well as web-based and enterprise applications.
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Plus, the BlackBerry Enterprise Server provides:
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Powerful IT management with over 450 IT policies
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Internationally certified end-to-end data security
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Scalability to thousands of BlackBerry users across multiple locations
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Efficient data handling using architecture that compresses messages and delivers via a true push solution
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Mobilized applications including wireless application deployment and push data capabilities
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Upgrade to BlackBerry Enterprise Server version 5.0
With BlackBerry Enterprise Server v5.0, you gain built in availability, powerful new administrative features, efficient monitoring tools and advanced security in a platform that can grow with your company. Check out what’s in store when you upgrade:
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BlackBerry® Administration Service - a new web-based console providing advanced manageability with flexible and role-based access
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Built-in high availability architecture - enabling automated failover of components, allowing fast recovery from unplanned downtime
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Enhanced application management - with improved deployment capabilities
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Easier ways for users to access desktop features* on their BlackBerry® smartphones and much more!
* End-user features require version 5.0 of handheld software
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BlackBerry® Enterprise Server Express
BlackBerry Enterprise Server Express enables businesses of any size to quickly and easily get started with the BlackBerry® solution. It provides advanced BlackBerry smartphone business features with no software license fees or additional per user license fees, and works with any Internet-enabled BlackBerry data plan or a BlackBerry enterprise data plan.BlackBerry Enterprise Server Express offers:
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Wireless synchronization - Give your employees mobile access to their business email, calendar, contacts, task lists and memos, without connecting to their computer.
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Document and file access - Enable remote access to network files, as well as editing, directly on BlackBerry smartphones. Help improve productivity with wireless access to files.
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Easy-to-use management console - The BlackBerry Administration Service provides web-based access to manage the smartphones in your organization.
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Runs on the Microsoft Exchange or Microsoft Small Business Server - BlackBerry Enterprise Server Express is designed to support up to 75 BlackBerry smartphones users if it is installed and run on the same server that runs Microsoft® Exchange 2003 SP2, 2007 SP2, 2010 or Windows® Small Business Server 2003 and 2008. This eliminates the need to purchase an additional server.
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BlackBerry® Technical Support Services |
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A BlackBerry Technical Support Services subscription provides access to the technical experts from Research In Motion (RIM) - the makers of the BlackBerry solution. It delivers dependable and affordable technical support and maintenance services on hardware- and software-related issues, designed to match your business needs.
Renew with En Pointe Technologies today and save money! Call to review program options and to receive a quote.
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Enterprise Program Levels
Enterprise program levels feature relationship-based service that offer the ability to customize with optional services. In addition to the three levels available, you’ll have access to features like Health Check Services, Change Management Planning and onsite visits from technical support experts to help with the stability of your BlackBerry solution.
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Standard Support - Expedited support with optional service features and access to Level Two support representatives
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Premium Support - Designated, relationship-based support, including access to the Direct Advanced Response Team
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Elite Support - Dedicated, relationship-based support that includes onsite technical resources
Whether it’s a new BlackBerry Technical Support Services contract, or a renewal of your existing subscription, contact your PC Mall account manager for a quote.
Small and Medium Business Program Levels
Choose from three SMB program levels designed for deployments of up to 500 BlackBerry devices:
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Basic Support - Introductory support that offers 24x7 electronic incident submission with a 24-hour response by phone or email for customers with 30 or fewer BlackBerry smartphone users
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Enhanced Support - Introductory support that provides 24x7 electronic incident submission with a 4-hour response by phone or email for customers with 30 or fewer BlackBerry smartphone users
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Advantage Support - Direct, 24x7 access to technical experts by phone, plus free software updates and the ability to submit incidents electronically. Support for up to 500 BlackBerry smartphone users.
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BlackBerry® Authentic Accessories |
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Enhance and protect your company’s BlackBerry smartphones. Choose from a wide variety of items, including:
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Cases and skins
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Chargers, batteries and doors
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Headsets and audio accessories
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Bluetooth-enabled BlackBerry® Smart Card Reader
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Go hands-free! Keep your hands on the wheel and your eyes on the bottom line with these terrific Bluetooth-enabled products:
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BlackBerry® Wireless Headset (HS-500)
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BlackBerry® Visor Mount Speakerphone (VM-605)
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