Click to Expand Solutions
Overview
Click to Expand Networking &
Communications
Financing
Exchange2007
Click to Expand Software as a Service
Overview
Email Security
Hosted Exchange
Online Backup
Web Conferencing
Why En Pointe
Click to Expand Managed Services
Planning
Acquisition & Integration
Deployment / Refresh
IMAC
Maintenance
Help Desk
Disposition
Click to Expand Consulting Services
Overview
Professional Services
Infrastructure Services
Click to Expand Security
Click to Expand Consulting Services
Security Gap Assessment
Security Risk Assessment
Security Policy & Procedures Review
Security Check-Up
Penetration Testing/Ethical Hacking
Incident Response/Cyber 911
PCI Compliance
Vulnerability Scan
Click to Expand Regulations
HIPAA
Sarbanes - Oxley
GLBA
FISMA
FERPA
PCI
DITSCAP
Click to Expand Industry
Education
Energy
Financial
Government State & Local
Healthcare
Retail
Click to Expand Common Criteria
NSTISSC NO.11
Click to Expand Education & Training
Overview
CISSP
CISA
Security Workshop
Network Infrastructure
Click to Expand Software Licensing
Licensing Management
Licensing Overview
Publisher Partners
Software Asset Management
Click to Expand Hardware Fulfillment
Hardware Partners
e-Commerce
Punchouts
Catalog Management
Backend Integration
Employee Purchase Program
Home  |  Solutions   Software Licensing  |  Microsoft  |  Newsletter July 2008

Monthly Microsoft News
______________________________
                                                   July 2008

Brought to you by En Pointe Technologies

Feature Article

Microsoft and 12,000 of its partners converged in the sweltering city of Houston during the first week of July. Steve Ballmer, Microsoft's CEO spoke to partners and analysts about Microsoft's vision for S+S - Software plus Services. In summary, he said that customers are not just looking for on-premise solutions, or purely hosted solutions. The hybrid approach provides flexibility for companies that want to take advantage of the best of both worlds. This theme was repeated over and over in sessions that partners, including En Pointe, attended.

En Pointe is proud to be on the forefront of the evolution of software. En Pointe has signed new contracts and taken the prerequisite training to be authorized to sell Microsoft's new line of BPOS (B-POS or Business Productivity Online Suite). You may have heard that the suite of Exchange Online, SharePoint Online, Live Meeting, and Communications Online will cost $15 per month per user. We are excited to roll this and our other portfolio of Software as a Service (SaaS) solutions to our customers.

Product Announcements
Windows Server 2008 Hyper-V RTM!!! Top
The next generation hypervisor-based server virtualization technology for Windows Server 2008 is here. Windows Server 2008 Hyper-V is now released to manufacturing (RTM) and is available for deployment into production environments. You can download the Hyper-V role update here.

With Hyper-V you can consolidate workloads of underutilized server machines onto a smaller number of fully utilized machines. Fewer physical machines can lead to reduced costs through lower hardware, energy, and management overhead. The thin microkernel hypervisor architecture with integrated management tools allows you to manage both physical and virtual resources. Hyper-V easily plugs into your IT infrastructure to leverage your existing patching, provisioning, management, support tools, and processes. See how Microsoft goes about identifying server candidates for virtualization.

Microsoft has also have released to manufacturing the Microsoft Assessment and Planning Toolkit 3.1. The Microsoft Assessment and Planning (MAP) Solution Accelerator is a tool that makes it easy for you to assess your current IT infrastructure for a variety of technology migration projects. It includes the features previously provided with the Windows Vista Hardware Assessment Solution Accelerator. Check out the newly revised MAP Overview .

Policy Change for Open Media Fulfillment Top
In an effort to keep you informed on changes to Microsoft's Open License media purchases, please review the following:

Effective 8/1/08, Open License media purchases will only be available on the end-customer portal (eOpen/VLSC) https://eopen.microsoft.com/EN/default.asp. This program change was put in place to assist customers in the following ways:
  • Reduce lead time for Customers to deploy products
  • Standardize the process for Open License management and media purchases
  • Provide a single portal location for Open license management, Volume License Keys (VLK) retrieval, Media download and purchase

Support for Windows XP Service Pack 2 Top
Support for Windows XP Service Pack 2 (SP2) will end 24 months after the release of Windows XP Service Pack 3 (SP3). This is in line with the Microsoft Support Lifecycle policy for Windows service packs, which states that when a new service pack is released, Microsoft will provide 24 months of support for the previous service pack (for products belonging to the Windows product family.)

The release of a service pack has no impact on Mainstream Support and Extended Support end dates. As a result, the release of Windows XP SP3 will not change the end of Mainstream and Extended Support dates for Windows XP. For more details on support timelines for service packs, go to: http://support.microsoft.com/gp/lifesupsps.

SKU Channel End of Sales Date End of Mainstream Support Phase* End of Extended Support Phase*
Windows XP Home, Pro, Media Center, Tablet PC, Pro 64 Bit Direct OEM June 30, 2008 April 14, 2009 April 8, 2014
FPP June 30, 2008 April 14, 2009 April 8, 2014
System Builder Channel January 31, 2009 April 14, 2009 April 8, 2014
Windows XP Starter Edition
(All Windows XP Starter countries)  
Ultra-low cost PCs (ULCPC) June 30, 2010 April 14, 2009 April 8, 2014
Windows XP Home (Worldwide) Ultra-low cost PCs (ULCPC) June 30, 2010 or 1 year after GA of next Windows OS (whichever is later) April 14, 2009 April 8, 2014
GGK for Windows XP Pro Legalization January 31, 2009** April 14, 2009 April 8, 2014
GGS/GGWA for Windows XP Pro Legalization Q2 FY09** April 14, 2009 April 8, 2014


* Both the Mainstream Support and Extended Support phases require the product's supported service pack be installed to continue to receive support (including security updates). For more information, please see the service pack policy at http://support.microsoft.com/gp/lifesupsps.

** GGK, GGS and GGWA for Windows Vista will be released in Q2 FY09. End of life for GGK XP Pro is planned for January 31, 2009, but final determination will be based on sales leading up to this date. GGS/GGWA will transition in Q2 FY09 from Windows XP Pro to Windows Vista Business with downgrade rights .

Downgrade Rights
For those pockets of customers, primarily small businesses, who would still benefit from the availability of Window XP, downgrade rights through OEM partners provide them with several flexible options through January 31, 2009. They ensure that business customers (i.e. those customers purchasing Windows Vista Business or Windows Vista Ultimate) have the flexibility to downgrade to Windows XP Professional-either through the use of a Windows XP downgrade disc or some other option that might be available through their OEM.

OEM versions of Windows Vista Business and Windows Vista Ultimate will continue to provide the end user with downgrade rights, as outlined in the end user license agreement (EULA). Under the EULA, any end user has the right to downgrade from Windows Vista Business or Windows Vista Ultimate to one of the following:
  • Microsoft Windows XP Professional
  • Microsoft Windows Professional x64 Edition
  • Microsoft Windows XP Tablet PC Edition


Licensing Updates
Important Licensing and Fulfillment Updates for Microsoft Dynamics CRM 1.2, 3.0 and 4.0 Customers Top
Microsoft Dynamics CRM 4.0 introduces exciting additions, increased flexibility, and more opportunities to engage Customers with superior tools to help manage their customer relationships.

Microsoft Dynamics CRM 4.0 introduces new editions, user licensing simplifications, and increased licensing flexibility with device and read-only CAL functionality. These licensing changes provide the ability to address additional user scenarios, call center and shift worker scenarios, and present more affordable options for customer and partner self service.


Licensing Structure : On-Premise

Server Editions
Every server that runs Microsoft Dynamics CRM 4.0 requires a Server License. Three Server Editions are available for Microsoft Dynamics CRM 4.0:

Microsoft Dynamics CRM 4.0 Workgroup Server
  • Offers the same rich feature set as Microsoft Dynamics CRM 4.0 Professional Server.
  • Includes and supports a maximum of 5 named User licenses
  • Licensed as a Specialty Server
  • For greater than 5 User support, Customers may purchase a Step-Up to Microsoft Dynamics CRM 4.0 Professional Server*
  • Runs on Windows Server 2003 and Windows Small Business Server 2003 R2 (includes SQL Server 2005)
  • On price lists this appears as: Dyn CRM Wkgrp Svr

Microsoft Dynamics CRM 4.0 Professional Server
  • Offers a rich feature set, and supports single tenant deployment
  • Users are only limited by Server capacity, there is no licensing limit on the number of users
  • Licensed under the Server/CAL licensing model
  • Users may be added by purchasing Microsoft Dynamics CRM CALs, as outlined below
  • For multi-tenancy support, Customers may purchase a Step-Up to Microsoft Dynamics CRM 4.0 Enterprise Server
  • Runs on Windows Server 2003 and Windows Small Business Server 2003 R2 (includes SQL Server 2005)
  • On price lists this appears as: Dyn CRM Pro Svr

Microsoft Dynamics CRM 4.0 Enterprise Server
  • Offers a rich feature set, and supports multi-tenant deployments
  • Users are only limited by Server capacity, there is no licensing limit on the number of users
  • Licensed under the Server/CAL licensing model
  • Users may be added by purchasing Microsoft Dynamics CRM CALs, as outlined below
  • Runs on Windows Server 2003 and Windows Small Business Server 2003 R2 (includes SQL Server 2005)
  • On price lists this appears as: Dyn CRM Ent Svr
* Step Ups are only available in Open Value, Select and EA Volume Licensing Programs.


Client Access Licenses
Microsoft Dynamics CRM 4.0 Professional and Enterprise Servers follow the Microsoft Server/CAL licensing model, meaning that they require a separate Server license for each Server on which the software is installed, plus a User Client Access License (CAL) for every internal user who accesses CRM.

A Microsoft Dynamics CRM User is defined as any user who accesses the Microsoft Dynamics CRM server, files, data content or "Microsoft Dynamics CRM functionality".

"Microsoft Dynamics CRM functionality" is any service or feature of Microsoft Dynamics CRM that allows a user to view, manipulate, input, query, or otherwise structure "live data".

"Live data" is information that, via user action, dynamically writes to or reads from (or synchronizes with) Microsoft Dynamics CRM, whether it is accessed directly or indirectly. CRM Users are required to have the appropriate user licenses, regardless of their direct or indirect connection to the product.

For the Professional Server and Enterprise Server, Client Access Licenses (CALs) are version non-specific and may be used with either of these two editions.

CALs have the following use distinctions:
  • User CAL - With a user CAL, each licensed user may access the Server from any device.
  • Device CAL - With a device CAL, the CAL is assigned to a device and may be shared by non-concurrent users over time, such as in a shift worker or call center scenario.

A User is defined as any user or device who accesses the Microsoft Dynamics CRM server, files, data content or "Microsoft Dynamics CRM functionality", as defined under 'CAL" below.

User and Device CALs may be mixed in a deployment and any CAL may have the User or Device distinction.

User and Device CALs are priced the same and may be ordered separately on the price list. Customers who upgrade from Microsoft Dynamics CRM 3.0 may choose to convert from User CAL to Device CAL if required, at the time of upgrade.


CAL Uses: CAL:


Functionalities:
CALs and Limited CALs may be mixed within an environment, but Full Use Additive CALs may never exceed the total number of Limited CALs in an environment or organization, and a user can never have a Full Use Additive CAL without also having a Limited CAL. These two go hand in hand and are both included in the full CAL license.

User can convert CALs from Device CALs to User CALs, or vice versa, on their Software Assurance anniversary date/renewal. If their CALs are not covered under Software Assurance, they cannot switch, because the choice is permanent.

External Connectors
The Microsoft Dynamics CRM 4.0 External Connector enables customers to extend Microsoft Dynamics CRM to their external users such as customers, partners, suppliers, and end users who access a copy of the server software (for which a license was acquired), through any application/graphical user interface (GUI), other than the Microsoft Dynamics CRM client. "External Users" are users who are not either (i) your or your affiliates' employees, or (ii) your or your affiliates' onsite contractors or agents, External users also does not include hosted-software service users, such as those already licensing via the Microsoft Service Provider License (SPLA).

An External Connector must be purchased for each server that hosts an application that provides external access to Microsoft Dynamics CRM 4.0 data as described above. External users should not be using the Microsoft Dynamics CRM 4.0 applications & GUIs directly. The alternative is for every external user to acquire a CAL.

For the Microsoft Dynamics CRM Professional Server and Enterprise Server, there are 3 External Connector functionalities:
  • External Connector
    The full use External Connector provides external users with full read-write access to Microsoft Dynamics CRM 4.0 data, such as that provided through any application/graphical user interface. The Full Use External Connector will appear on price lists as the Dyn CRM Extrnl Con, and consists of both the Limited External Connector and the Full Use Additive External Connector combined to provide full use capability.
  • Limited External Connector
    The Limited External Connector provides external users with read-only access to Microsoft Dynamics CRM 4.0 data, such as described above. The Limited External Connector will appear on the price lists as the Dyn CRM Ltd Extrnl Con.
  • Full Use Additive External Connector
    The Full Use Additive External Connector provides external users with write-access to Microsoft Dynamics CRM 4.0 data such as described above, and may only be purchased to supplement a Limited External Connector with write-access capability. The Full Use Additive External connector will appear on price lists as the Dyn CRM Additve ExtrnlCon.



External Connectors and Limited External Connectors may be mixed within an environment.

The number of Full Use Additive External Connectors may never exceed the total number of Limited External Connectors used within an organization.

An External Connector is a license only, and does not include any physical software components, and does not include licensing for any other Microsoft products. If external scenarios integrate with Microsoft SQL Server, Microsoft Office SharePoint or any other product license rights for these must be established separately.


License Keys
New to Microsoft Dynamics CRM 4.0, for media obtained under Volume Licensing programs, license keys are embedded on the media (Media is 'Pre-pidded*') and will no longer need to be entered upon installation. If you have downloaded a Trial or time limited version of Microsoft Dynamics CRM, and later purchase Volume License media and do not wish to re-install, you may input the license key from your purchased media within the Microsoft Dynamics CRM License Manager.

The License Key may be located by searching the installation files contained on the media for the \server\i386\license.txt or \server\amd64\license.txt file, depending on whether you are installing in a 32 or 64 bit environment).

No License Keys posted to MVLS/VLSC
IMPORTANT! Microsoft Dynamics CRM 4.0 license keys will not appear in the license key product listing that appears for some products in MVLS/VLSC. The product keys are embedded in the VLSC downloads and on the physical media, so there is no need to enter a product key.

On Premise Upgrades & Migration Top
Upgrading to Microsoft Dynamics CRM 4.0

Customers who are current on their Software Assurance Plan as of General Availability date of Microsoft Dynamics CRM 4.0 in specific language version are entitled to upgrade to Microsoft Dynamics CRM 4.0 from Microsoft Dynamics CRM 3.0 based on the following guidelines:

Upgrade Path for CRM 3.0 SBE Customers with current Software Assurance as of January 1, 2008

Microsoft Dynamics CRM 3.0 SBE customers receive the following when upgrading to Microsoft Dynamics CRM 4.0:

For every Microsoft Dynamics CRM 3.0 SBE CAL customers can choose either
  • 1 Microsoft Dynamics CRM 4.0 CAL (Named User)
  • OR
  • 1 Microsoft Dynamics CRM 4.0 Device CAL


  • For every Microsoft Dynamics CRM 3.0 SBE Server customers can choose either
  • 1 Microsoft Dynamics CRM 4.0 Workgroup (limited to 5 users maximum)
  • OR
  • 1 Microsoft Dynamics CRM 4.0 Professional Server


  • Upgrade Path for CRM 3.0 Pro Customers under current Software Assurance as of January 1, 2008

    Microsoft Dynamics CRM 3.0 Professional Edition customers receive the following when upgrading to Microsoft Dynamics CRM 4.0: For every Microsoft Dynamics CRM 3.0 Professional CAL customers can choose either
  • 1 Microsoft Dynamics CRM 4.0 CAL (Named User)
  • OR
  • 1 Microsoft Dynamics CRM 4.0 Device CAL

  • For every Microsoft Dynamics CRM 3.0 Professional Server customers can choose either
  • 2 Microsoft Dynamics CRM 4.0 Enterprise Servers*
  • OR
  • 1 Microsoft Dynamics CRM 4.0 Professional Server



  • Table: Volume Licensing Upgrade Path Program Summary
    Microsoft Dynamics CRM 3.0 Software
    Assurance Upgrade Path
    Open, Open Value, EA, Select - Upgrade Options
    Microsoft Dynamics CRM 3.0
    Small Business Edition
    (1) Microsoft Dynamics CRM 4.0 Workgroup
    (for 5 or fewer users), 
    OR
    (1) Microsoft Dynamics CRM 4.0 Professional Server for each (1) Microsoft Dynamics CRM Professional Server they currently have
    Microsoft Dynamics CRM 3.0
    Professional Edition
    (1) Microsoft Dynamics CRM 4.0 Professional Server 
    OR
    (2) Microsoft Dynamics CRM 4.0 Enterprise Servers** for each (1) Microsoft Dynamics CRM 3.0 Professional Server they currently have

    ** Must accept SA based on the list price of Microsoft Dynamics CRM 4.0 Enterprise Server, Customers may choose to purchase SA on only one of the upgrade Enterprise Servers upon renewal, if they are using only one of the Servers. We aim to operationalize this by mid to late July 2008. 
    (2) X $4999 Microsoft Dynamics CRM Enterprise Servers - $1999 Microsoft Dynamics CRM Professional Server = represent approximately $7,999 U.S value.


    Upgrade Path for BRL/DPL CRM 3.0 Pro Customers under current Enhancement Plan as of January 1, 2008
    Business Ready Licensing/Dynamics Price List Microsoft Dynamics CRM 3.0 Professional Edition customers receive the following when upgrading to Microsoft Dynamics CRM 4.0:
    For every Microsoft Dynamics CRM 3.0 Professional CAL customers can choose either
  • 1 Microsoft Dynamics CRM 4.0 CAL (Named User or Device)
  • OR
  • 1 Microsoft Dynamics CRM 4.0 Device CAL


  • Carefully Consider your Upgrade Path
    Customers must be aware of possibilities, limitations and consequences when choosing their upgrade path.

    Software Assurance Renewals occurring after General Availability of Microsoft Dynamics CRM 4.0 in the relevant language version will be calculated based on the price of the relevant Microsoft Dynamics CRM 4.0 part number.

    Customers with Microsoft Dynamics CRM 3.0 FPP Software
    Customers with products purchased under FPP will not be able to purchase Microsoft Dynamics CRM through the FPP channel after January 1st, 2008.

    Notification was emailed to, and posted for FPP Distribution and Reseller Partners through the MS Operations portal on October 31st, 2007. FPP Customers are entitled to one year of Maintenance from their date of Registration and will continue to receive Maintenance.

    Based on data available in the registration database we will proactively contact and make Microsoft Dynamics CRM 4.0 media available to these Customers.

    FPP Customers under Maintenance may purchase Software Assurance within 90 days of the expiration of their Maintenance and/or acquire Microsoft Dynamics CRM 4.0 Servers or CALs through Volume Licensing.

    MAPs users please refer to the MAPS program section above.

    Customers with expired Software Assurance or Maintenance
    Customers with expired Software Assurance or Maintenance will need to purchase Microsoft Dynamics CRM 4.0 under standard pricing programs, and license it in the same way as would a new customer.

    The only time Software Assurance can be acquired alone is if it is being renewed from a prior agreement or if a qualifying software license has been acquired outside the VL programs. In that case, the customer has 90 days from the date of acquisition to get Software Assurance in the VL program.

    Upgrade Path for Microsoft Dynamics CRM 1.2 Customers
    Microsoft Dynamics 1.2 Users must upgrade to Microsoft Dynamics CRM 3.0 before proceeding to upgrade to Microsoft Dynamics CRM 4.0 editions. There is no technical direct upgrade path from Microsoft Dynamics CRM 1.2 to Microsoft Dynamics CRM 4.0.

    The licensing upgrade path for Microsoft Dynamics CRM 1.2 Users to Microsoft Dynamics CRM 3.0; and from Microsoft Dynamics CRM 3.0 to Microsoft Dynamics CRM 4.0 is as follows:

    Microsoft Dynamics CRM 1.2 License Open, Open Value, FPP EA, Select Microsoft Dynamics CRM 4.0 All VL Programs
    Professional:
    Sales, Service or Suite
    Microsoft Dynamics CRM 3.0  Professional
    or Small Business Edition
    Microsoft Dynamics CRM 3.0
    Professional Edition
    Microsoft Dynamics CRM 4.0
    Professional Server
    Standard:
    Sales, Service, or Suite
    Microsoft Dynamics CRM 3.0 Professional
    or Small Business Edition
    Microsoft Dynamics CRM 3.0
    Professional Edition
    Microsoft Dynamics CRM 4.0
    Professional Server
    Pricing for Small Business (SBS):
    Sales Pro or Sales Standard
    Microsoft Dynamics CRM 3.0
    Small Business Edition
    N/A (not offered in Select, EA) Microsoft Dynamics CRM 4.0
    Workgroup or
    Professional Server



    Links to more information:
    Upgrading Unsupported Microsoft CRM 1.2 Environments to Microsoft CRM 3.0
    http://www.microsoft.com/downloads/details.aspx?FamilyId=F3C11BF2-83B2-435C-98D3-63D221C000E7&displaylang=en

    Upgrading Supported Microsoft CRM 1.2 Environments to Microsoft CRM 3.0
    http://www.microsoft.com/downloads/details.aspx?FamilyID=dcc9a13e-a77e-483c-a3f0-f606a4e0b8d9&DisplayLang=en

    MSDN: Upgrading from Microsoft Dynamics CRM 3.0
    http://msdn.microsoft.com/en-us/library/bb928452.aspx

    Downgrade Paths: Microsoft Dynamics CRM 3.0 and Microsoft Dynamics CRM 1.2

    Microsoft Dynamics CRM 3.0 Professional Edition:
    Microsoft Dynamics CRM 4.0 Professional and Enterprise customers may continue to run and expand their Microsoft Dynamics CRM 3.0 Professional deployment, and may continue to order CRM 3.0 media -- utilizing the downgrades rights available with SA/BREP for Microsoft Dynamics CRM 4.0.

    Microsoft Dynamics CRM 3.0 Small Business Edition:
    Microsoft Dynamics CRM 4.0 Workgroup customers with Software Assurance may continue to run and expand their Microsoft Dynamics CRM 3.0 Small Business Edition deployment, and may continue to order CRM 3.0 media, utilizing their Volume Licensing downgrade rights. Microsoft Dynamics CRM 4.0 Workgroup users will also need to obtain five (5) Microsoft Dynamics CRM CALs for use with Microsoft Dynamics CRM Small Business Edition (as users are inclusive with Workgroup).

    Additional CALs:
    To add additional CALs to either a Microsoft Dynamics CRM 3.0 Professional Edition or Microsoft Dynamics CRM 3.0 Small Business Edition deployment, Microsoft Dynamics CRM 4.0 'full' CALs must be purchased. Downgrade rights provide the path to add additional users. Microsoft Dynamics CRM Limited CALs may not be purchased in conjunction with downgrade rights, in lieu of purchasing a 'full' CAL.

    License Keys:
    Microsoft Dynamics CRM 3.0 license keys are found on the physical Microsoft Dynamics CRM 3.0 media packaging. Customers will only need to request Microsoft Dynamics CRM 3.0 license keys from the Product Group (via an escalation), for customers who for tax reasons have obtained the software via download versus obtaining physical media. Customers should contact their Regional Operations Center for assistance with this process.

    Microsoft Dynamics CRM 1.2:
    Microsoft customers continuing use of Microsoft Dynamics CRM 1.2 may continue to add additional user licenses by purchasing Microsoft Dynamics CRM 4.0 CALs, utilizing downgrade rights to Microsoft Dynamics CRM 3.0; and through these licensing rights, in turn, utilizing downgrade rights to Microsoft Dynamics CRM 1.2.

    Additional CALs:
    To add additional CALs to a Microsoft Dynamics CRM 1.2 deployment, customers must purchase Microsoft Dynamics CRM 4.0 'full' CALs, and via the downgrade rights discussed immediately above, have a path to expand users. Microsoft Dynamics CRM Limited CALs may not be purchased in conjunction with downgrade rights, in lieu of purchasing a 'full' CAL.

    License Keys:
    Microsoft Dynamics CRM 1.2 customers will need to obtain license keys for their additional CAL purchases from the Product Group. A "CRM 1.2 Additional Users" form is available on explore.ms/Programs/Forms to request license keys for this purpose. Customers should contact their Regional Operations Center for assistance.

    Additional Servers:
    Microsoft Dynamics CRM 1.2 Customers who need to purchase additional Server licenses may purchase Microsoft Dynamics CRM 4.0 Professional Server licenses, and may use the physical media they already possess for their respective Server CRM 1.2 Server edition, to install the additional Server(s).

    No physical media will be available/orderable for Microsoft Dynamics CRM 1.2 Customers.
    Downgrade Paths
    Microsoft Dynamics CRM 4.0    Æ Microsoft Dynamics CRM 3.0   Æ Microsoft Dynamics CRM1.2
      Microsoft Dynamics CRM 4.0
    Professional Server
    Microsoft Dynamics CRM 3.0
    Professional Edition Server
    Professional:
    Sales, Service or Suite 
    Standard:
    Sales, Service, or Suite 
    Pricing for Small Business (SBS):
    Sales Pro or Sales Standard
    Microsoft Dynamics CRM 4.0
    Limited CAL + Full Use
    Additive CAL ="Full" CAL
      Microsoft Dynamics CRM 3.0
    Professional Edition CAL
    or
    Dynamics CRM 3.0
    Small Business Edition CAL
    Professional:
    Sales, Service or Suite 
    Standard:
    Sales, Service, or Suite 
    Pricing for Small Business (SBS):
    Sales Pro or Sales Standard 
    Microsoft Dynamics CRM 4.0 Workgroup   Microsoft Dynamics CRM 3.0
    Small Business Edition Server
    (not offered in Select or  EA)
    N/A


    Media Fulfillment
    Media for Customers in Open Value, Select, Enterprise Agreements (EA) or Campus and School Agreements (CA/SA) New Volume Licensing Open Value, Select, EA, and CA/SA customers must choose he Comprehensive Media Kit to receive DVDs containing Microsoft Dynamics CRM 4.0 Professional Server physical media initially.

    Open Value customers will be able to view and download only the Microsoft Dynamics CRM products for which they are already licensed, from the MVLS/VLSC site. They may order physical media through their LAR or Reseller.

    Select, EA, and CA/SA customers may download all editions of Microsoft Dynamics CRM from the MVLS/VLSC site, and physical media may be ordered for a nominal fee from their LAR, or for CA/SA customers, from their Reseller. Note that the license key changes implemented for Microsoft Dynamics CRM 4.0 allow Microsoft to offer Microsoft Dynamics CRM 4.0 via MVLS download along with all other licensable software.

    License keys are embedded in both the DVD and VLSC downloaded media (media is 'Pre-Pidded') and product registration will have to be completed within 30 days of installation as described in the Product Registration section.


    Promotions
    Forefront Client Security Competitive Migration has been extended until December 31, 2008! Top
    As a limited time offer from February 1, 2008 through December 31, 2008 Open Value and Select customers are eligible to acquire User Subscription Licenses (USLs), Device Subscription Licenses (DSLs), and Services Subscription Licenses (SSLs) for Forefront Client Security at potential savings.

    Forefront Client Security for System Center Configuration Manager Top
    As a limited time offer from February 1, 2008 through July 31, 2008, Open Value and Select customers who are licensed for Systems Management Server or System Center Configuration Manager 2007 are eligible to acquire User Subscription Licenses (USLs), Device Subscription Licenses (DSLs), and Services Subscription Licenses (SSLs) for Forefront Client Security at greater potential savings. (Customers choosing to acquire licenses under this offer are not eligible for the Competitive Migration offer on the same licenses.) Customers must be licensed for Systems Management Server or System Center Configuration Manager 2007 or be purchasing System Center Configuration Manager 2007 and Forefront Client Security licenses together to be eligible for this offer.

    Forefront Security for Exchange Server Top
    As a limited time offer from May 1, 2008 through October 31, 2008, Open Value, Select and Enterprise Agreement customers are eligible to acquire per user and per device subscriptions for Forefront Security for Exchange Server at potential savings.

    This offer applies only to customers with expiring subscription licenses for Antigen for Exchange.

    Microsoft Centralized Application Access Promotion (MCAAP) - CALs Top
    As a limited time offer from August 1, 2007 through July 31, 2008, Open, Open Value, Select, and Enterprise Agreement customers are eligible for the Microsoft Centralized Application Access CAL Promotion which includes 100 licenses for each of the following products at potential savings:
    • Windows Server 2003 Terminal Services CAL
    • Whale Intelligent Application Gateway (IAG) 2007 CAL
    • SoftGrid Application Virtualization 4.1 CAL for Terminal Services

    Microsoft Centralized Application Access Promotion (MCAAP) - External Connectors Top
    As a limited time offer from August 1, 2007 through July 31, 2008, Open, Open Value, Select and Enterprise Agreement customers are eligible for the Microsoft Centralized Application Access External Connector Promotion which includes 1 license for each of the following products at potential savings:
    • Windows Server 2003 Terminal Services External Connector
    • Whale Intelligent Application Gateway (IAG) 2007 External Connector
    • SoftGrid Application Virtualization 4.1 External Connector for Terminal Services

    System Center Data Protection Manager 2007 License Grant Top
    For each set of 10 System Center Data Protection Manager 2007 management licenses a customer acquires between February 1st, 2008 and July 31st, 2008, the customer will be deemed to have 1 server license for System Center Data Protection Manager 2007. Use of Data Protection Manager 2007 under that license will be governed by the terms and conditions of the customer's license agreement and the product use rights for Data Protection Manager 2007.

    The customer's right to use Data Protection Manager 2007 under this offering is evidenced by their license agreement, evidence of their qualifying Data Protection Manager 2007 management licenses, and this product condition note. The right to use Data Protection Manager 2007 under the Data Protection Manager 2007 server license expires upon expiration or termination of the qualifying Data Protection Manager 2007 management licenses.

    The customer has the option to acquire Software Assurance for Data Protection Manager 2007 server licenses granted under this offering. That coverage must be acquired by no later than July 31st, 2008. Customers without media for Data Protection Manager 2007 should contact their reseller for media fulfillment options. Media fulfillment charges may apply.

    Project Server 2007 has been extended until September 30, 2008 Top
    As a limited time offer from March 1, 2008 through September 30, 2008, Select and Enterprise Agreement customers are eligible to acquire Project Server 2007 CAL with Software Assurance at potential savings. This offer applies only to customers purchasing at least 500 Project Server 2007 CALs in a single order, and the discount is available only on a single order.

    SharePoint Enterprise CAL Top
    As a limited time offer from December 1, 2007 through June 30, 2008, Select customers are eligible to purchase SharePoint (MOSS) Enterprise CAL 2007 with Software Assurance at potential savings. This offer applies only to customers that are also purchasing equal quantities of PerformancePoint Server (PPS) CAL with Software Assurance or ProClarity Desktop Professional 6.3 licenses with Software Assurance.

    System Center Essentials Top
    As a limited time offer from May 1, 2008 through October 31, 2008, Open, Open Value, Select and Enterprise Agreement customers are eligible to acquire System Center Essentials 2007 server and client management licenses with Software Assurance at potential savings.

    This offer applies only to customers that own a total of at least 50 Core CALs or System Center Configuration Manager 2007 client management licenses with Software Assurance. Coverage must be active on qualifying Core CALs or System Center Configuration Manager 2007 client management licenses at the time the System Center Essentials licenses are acquired. System Center Essentials 2007 client management licenses can be acquired under this offer up to the total number of Core CALs and System Center Configuration Manager 2007 client management licenses with Software Assurance that the customer owns.

    Windows Server 2008 has been extended until September 30, 2008 Top
    As a limited time offer from March 1, 2008 through September 30, 2008, Open Value customers are eligible to acquire Windows Server 2008 CAL with Software Assurance at potential savings.
    This offer is available for Commercial and Government program customers only.

    System Center Virtual Machine Manager Top
    As a limited time offer from April 1, 2008 through September 30, 2008, Open, Open Value, Select and Enterprise Agreement customers are eligible to acquire System Center Virtual Machine Manager 2007 Workgroup Edition licenses and licenses with Software Assurance at potential savings.


    End-Of-Life Notifications
    Microsoft's Support Lifecycle Top
    Policy provides consistent and predictable guidelines for product support availability at the time of product release and throughout the product life. By understanding the product support available, customers are better able to maximize the management of their IT investments and strategically plan for a successful IT future. http://support.microsoft.com/lifecycle/#Support%20Lifecycle%20FAQs

    Click here to subscribe to Microsoft Support Lifecycle Quarterly Update Newsletter


    Top
    Subscribe to Newsletter
    First Name:*
    Last Name:*
    Organization:*  
    Job Title:*
    Business Email Address:*
    Newsletter Format:
    Phone Number:
    City:
    State:
    Comments:
       
     
    Resources
    Contact Us
     Request Information
     



     
     
     
     
     
     
     

    Solutions | About Us | Careers |